FAQ
Genesis FAQ
Answers to the most common questions from geology and mining teams evaluating Genesis.
Getting Started
How quickly can we get started with Genesis? +
Most teams become productive quickly after a guided onboarding session. We tailor the rollout to your workflows, data quality, and reporting requirements.
Can we book a demo with our own use case? +
Yes. Demo sessions can be scoped around your commodity, geological context, and delivery goals so your team sees practical value right away.
Data and Migration
Is Genesis compatible with our existing geological datasets? +
Genesis supports common geological workflows and data structures, including drillhole data, surfaces, block models, and QAQC datasets.
Can SGS help us migrate from our current software? +
Yes. We can define a phased migration plan to transfer critical data first, minimize disruption, and maintain delivery continuity.
Licensing and Deployment
Can Genesis be used by multi-site teams? +
Yes. Genesis is used by distributed teams that need consistent workflows and fast collaboration across locations.
Support and Training
What support is included? +
You get responsive support with practical follow-up, so issues are addressed quickly and teams can stay focused on delivery.
Do you provide training for geologists and engineers? +
Yes. Training can be delivered for mixed-seniority teams and focused on your needs
Compliance and Reporting
Can Genesis support NI 43-101 style reporting workflows? +
Genesis helps structure data, modeling, and validation workflows to support robust reporting practices, including NI 43-101 aligned deliverables.
How does Genesis improve confidence in resource outputs? +
Integrated QAQC, validation charts, and traceable modeling workflows help teams identify issues earlier and defend decisions with greater confidence.